Effective Date : 21-07-2026

At SoulSutra Matrimonial, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you use our platform to find your life partner.

1. Information We Collect

To facilitate matchmaking, we collect information you voluntarily provide, including :

Profile Information :

Name, gender, date of birth, education, occupation, religious/cultural background and family details.

Contact Information :

Email address, phone number and residential location.

Preferences :

Criteria you set for potential matches.

Photos/Documents :

Photographs and government-issued identity documents provided for verification purposes to ensure community safety.

2. How We Use Your Information

Your data is used solely to provide and improve our services :

Matchmaking :

Connecting you with compatible profiles based on your preferences.

Verification :

Confirming the authenticity of user profiles to ensure a safe environment.

Communication :

Sending you alerts, match notifications and customer support assistance.

Improvement :

Analyzing user behavior to enhance our platform features.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information in limited circumstances :

With Other Users :

Relevant parts of your profile are visible to other verified members to facilitate interaction.

Service Providers :

We may work with third-party vendors (e.g., payment gateways, cloud hosting) who are contractually obligated to keep your data secure.

Legal Requirements :

We may disclose information if required by law or in response to valid legal requests to protect our rights or the safety of our users.

4. Security Measures

We implement robust technical and organizational security measures—including data encryption—to protect your personal information from unauthorized access, alteration or disclosure.

5. User Controls

You have full control over your data :

Profile Management :

You can update, edit or delete your information at any time via your account settings.

Account Deactivation :

You may deactivate or delete your account, which will remove your profile from public view.

6. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an alert on our platform.

7. Contact Us

If you have any questions or concerns regarding your privacy, please contact us at soulsutramatrimonial@gmail.com